How to Cancel an Order?
Cancellations will be
allowed only for Temple store products. We will refund the entire money with no
questions asked if the product is in good return conditions
Cancellations are not accepted for Temple
pujas and Temple Prasadam section as we can?t re-use those personalized bhakthi
services performed for you and another reason being prasadam is perishable
after some days.
cancellations will be decided by Tour agents who are posting their tours and
Templefolks leave the decisions between Tour agents and Customers. We will
furnish all the details of Tour agents once Order is placed.
Tours organized by
Temple folks shall be cancelled before 30 days of Trip. 50% will be charged for
cancellations within 30 days before the Tour trip. No cancellations and No
refund for cancellations within 10 days before the Tour trip.
Refunds will be made
in the same form that the payment is received within 30 working days from the
date of cancellation of order. Refund will be made within 30 days of Return Goods.
If you think, you have
received the product in a bad condition or if the packaging is tampered with or
damaged before delivery, please refuse to accept the package and
return the package to the delivery person. Also, please call our customer care
at 044 42809973 or
Email us at firstname.lastname@example.org mentioning
your Order ID.
We will personally ensure that a brand new replacement is issued
to you with no additional cost within 30 days of Returns. Please make sure that the original product tag
and packing is intact when you send us the product back.
Apart from condition
reserved herein above, the following products shall not be eligible for return
or replacement, viz:
- Any product that
exhibits physical damage to the box or to the product;
- Any product that is
returned without all original packaging and accessories, including the retail
box, manuals, cables, and all other items originally included with the product
at the time of delivery;
- Any product without
a valid, readable, un-tampered serial number, including but not limited to
products with missing, damaged, altered, or otherwise unreadable serial number.